Online College Course

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Conflict Resolution

Sophia's Conflict Resolution course helps you gain mastery of the basic concepts of conflict resolution and how to apply these concepts in real world situations and your own lives. In this course, you will explore key theories and skills associated with conflict resolution in a variety of contexts, including organizational, intercultural, family and interpersonal. Full Description

3 semester credits

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  • Guaranteed to transfer to our 28 partner network institutions.* See Partners
  • Accepted or preapproved for credit transfer by 253 institutions. See the list
  • Recommended for transfer to more than 2,000 colleges and universities.

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You can get started for just $79 using our 3-part Payment Plan. Learn More
This course is ACE Credit® recommended for transfer to more than 2,000 colleges and universities.* Learn more
This course is DEAC-approved as meeting the criteria for Approved Quality Curriculum (AQC) status. Learn more


Guaranteed to transfer to our partner colleges and universities.* See Partners

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Everything you need to succeed is built right into our Sophia courses; there are no textbooks to buy, monthly subscriptions to pay for or any other added fees.

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We offer a 3 part payment plan option to provide flexibility and allow students to fit courses into their budget.

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Course marketing page

Using problem­-based learning and real­-world situations, this course teaches you how to apply knowledge in practical and relevant contexts. Our Many Ways™ learning model feature multiple teachers and various instructional styles for each concept so you can find a style that meshes with your individual learning preference. This rich, immersive experience helps you better understand and retain information, for an all­-around smarter way to learn. Sophia's Conflict Resolution Course helps you gain mastery of the basic concepts of conflict resolution and how to apply these concepts in real world situations and your own lives. In this Course, you will explore key theories and skills associated with conflict resolution in a variety of contexts, including organizational, intercultural, family and interpersonal. In Sophia's Conflict Resolution Course, you will complete a series of assessments comprised of 18 Challenge assessments and 6 Milestone assessments tied to the following learning outcomes:

  • Describe Conflict Resolution and Theories of Conflict.
  • Examine the Fundamentals of Conflict Order.
  • Develop Conflict Resolution Skills.
  • Interpret the Role of Culture and Gender in Conflict Resolution.
  • Analyze Group Conflict.
  • Apply the Strategies of Conflict Resolution.


227 Student Reviews
by Rebecca G. on June 17, 2017
Everyone was really helpful at Sophia Learning. Great staff!!!
by Bridgid H. on June 17, 2017
Though some of the parts were interesting to learn the process and amount of time it took to complete each assessment was overwhelming.
Sophia replied on June 19, 2017

Bridgid - Congratulations on your successful course completion! Yes, this is a rigorous college level course on this subject. Sophia courses do allow you to work at your own pace, but we do recommend budgeting time each week to ensure progress is being made toward completion. Our team is always here to provide support and give guidance on successful learning strategies. Thanks for making Sophia a part of your degree program!

— Mike F. | Sophia Learning Coach
by Emily R. on June 14, 2017
Easy to follow, to the point.
by Kaitlyn B. on June 10, 2017
I enjoyed this course. It had a lot of useful information for resolving conflicts within the workplace or in someone's personal life.
by Amy E. on June 8, 2017
I enjoyed this course. A lot of the information I knew from years of experience, but I learned so much more that I feel will be helpful going forward. I am sure I will be revisiting this course in the future for reference.
by Santiago V. on June 5, 2017
Good course, enjoyable
by Christopher L. on June 4, 2017
This course was easy to complete. I just skipped to the quizzes, completing the course in 1 week. As long as you get the general concepts that are being taught you should be able to apply them to the scenarios and do well. There are some tricky parts that could go many ways, and the course itself does not contain good content. The videos are very bad quality and are more or less something you could find on youtube. I feel like these courses could be better if they were more like the TestOut company Lab courses my college uses, who do a much better job. I'll take another one, but just for the easiness it offers. This is really just a course that depends on your learning style as it caters to very specific quick/cramming&forget style learners.
by Julie B. on June 1, 2017
This course was very interesting! I have learned new communication tools to use in my everyday life.


  • Q: Does Sophia accept third-party payment for tuition, such as financial aid or military benefits?
    A: Sophia courses are not eligible for most third party payment methods, and must be paid for by credit or debit card. Tuition is due at the time of course registration. Sophia offers both full and partial payment plans as part of the registration process.
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    A: You choose your own start date and have 60 days to complete each course. However, because the courses are self-paced, you can complete them in fewer than 60 days.
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    A: You do not need any textbooks for Sophia courses. All material is taught by video and text-based tutorials that are in the course room, and are included in the cost.
  • Q: How am I graded in the course?
    A: Your overall score is derived from how you do on two types of assessments: Challenges, which are formative assessments, and Milestones, which are summative assessments. (Sophia’s English Composition I course also includes written assignments, called Touchstones, that also contribute to your overall score.)

    Sophia courses are graded on a pass/fail basis. No letter grade is issued for a completed course.
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