Online College Courses for Credit

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Online College Course

The Essentials of Managing Conflict

The Essentials of Managing Conflict

The Essentials of Managing Conflict course will provide foundational knowledge about managing and resolving conflict in your personal and professional life. It will define conflict, explore the types and causes of conflict, examine the stages of a conflict, consider various conflict styles, and differentiate between various conflict resolution techniques. Full Description

1 semester credit

These Credits Transfer

  • Guaranteed to transfer to our 29 partner network institutions.* See Partners
  • Accepted or preapproved for credit transfer by 311 institutions. See the list
  • Recommended for transfer to many different colleges and universities.
  • Category: English and Communication

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* For real. No strings attached. This college course is 100% free and is worth 1 semester credit.
This course is ACE Credit® recommended for transfer to many different colleges and universities.* Learn more
This course is DEAC-approved as meeting the criteria for Approved Quality Curriculum (AQC) status. Learn more

Benefits


Guaranteed to transfer to our partner colleges and universities.* See Partners

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Payment Plan

We offer a 3 part payment plan option to provide flexibility and allow students to fit courses into their budget.

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Description

Course marketing page

This course uses problem-based learning to help you apply knowledge to real-life situations, giving you a deeper understanding of the material as it relates to the world around you.

Overview
The Essentials of Managing Conflict introduces foundational information in the field of conflict resolution, including:

  • Understanding conflict
  • The stages of conflict
  • The five styles of conflict
  • Conflict resolution techniques

Assessments & Grading
This is a pass/fail course. You'll complete 3 Challenge assessments (these are like quizzes) and 1 Milestone assessment (these are like tests), with an overall score of 70% or better.

Learning Outcomes
Designed to help you understand and resolve conflicts in your personal and professional life, this course teaches you how to recognize, respond to, and resolve conflicts using a variety of scenarios to reinforce key ideas.

For more course details and Learning Outcomes, download the syllabus.

Reviews

Rating
248 Student Reviews
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by Shane G. on June 18, 2018
This will really help with managing employees.
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by Deanna M. on June 17, 2018
Intense, fast, Pay attention to the vocabulary used in the lessons they ty to trick you on the lessons.
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by shelly c. on June 16, 2018
I thought the class was pretty easy. Very informative, easy to understand questions. Did it all in a day.
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by Barbara C. on June 15, 2018
easy to use
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by Mark H. on June 14, 2018
This was a very informative course and has specific and practical impact on my job managing personnel.
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by Denise W. on June 14, 2018
This course was very challenging, extremely important to read and study the course material as well reviewing the modules.
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by Ashley T. on June 13, 2018
Very easy and fast but definitely learned a lot!
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by Wanda L. on June 13, 2018
I really learned a lot about managing a conflict. I suggest every student take the course

FAQ

  • Q: Does Sophia accept third-party payment for tuition, such as financial aid or military benefits?
    A: Sophia courses are not eligible for most third party payment methods, and must be paid for by credit or debit card. Tuition is due at the time of course registration. Sophia offers both full and partial payment plans as part of the registration process.
  • Q: When do the courses start and how long do I have to complete a course?
    A: You choose your own start date and have 60 days to complete each course. However, because the courses are self-paced, you can complete them in fewer than 60 days.
  • Q: Where do I get the textbooks for my course?
    A: You do not need any textbooks for Sophia courses. All material is taught by video and text-based tutorials that are in the course room, and are included in the cost.
  • Q: How am I graded in the course?
    A: Your overall score is derived from how you do on two types of assessments: Challenges, which are formative assessments, and Milestones, which are summative assessments. Sophia’s English Composition I, Foundations of English Composition, and Public Speaking courses also include written assignments, called Touchstones, that also contribute to your overall score.
  • Q: How do I know which courses I should take?
    A: Consult with your academic adviser at your university to determine specifically which Sophia courses could fit into your program. You can download the course syllabus directly from our site to share with your school advisor.