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Online College Course

The Essentials of Managing Conflict

The Essentials of Managing Conflict

The Essentials of Managing Conflict course will provide foundational knowledge about managing and resolving conflict in your personal and professional life. It will define conflict, explore the types and causes of conflict, examine the stages of a conflict, consider various conflict styles, and differentiate between various conflict resolution techniques. Full Description

1 semester credit

  • Guaranteed to transfer to our 25 partner network institutions.* See Partners
  • Sophia courses have been transferred for credit to over 300 institutions*. See the List
  • Recommend for credit to the ACE and DEAC college and university networks. (See below for details.)

Category: English and Communication

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Take this 1-Credit College Course FREE!*
* For real. No strings attached. This college course is 100% free and is worth 1 semester credit.
This course is ACE Credit® recommended for transfer to many different colleges and universities.* Learn more
This course is DEAC-approved as meeting the criteria for Approved Quality Curriculum (AQC) status. Learn more

Benefits


Guaranteed to transfer to our partner colleges and universities.* See Partners

No Textbooks, Subscriptions or Hidden Fees

Everything you need to succeed is built right into our Sophia courses; there are no textbooks to buy, monthly subscriptions to pay for or any other added fees.

Free Trial & 30 Day Money Back Guarantee

Sophia offers all of our students a free trial to make sure our courses are right for you. Sophia wants you to be completely satisfied with your learning experience. We offer a 30 day money back guarantee.

Payment Plan

We offer a 3 part payment plan option to provide flexibility and allow students to fit courses into their budget.

Start Instantly

There is no need to wait for the first day of class; with Sophia you can sign up and instantly start your education.

Learning Built for Your Life and Your Schedule

You pick your start date and work at your own pace on your phone, tablet or computer.

Complementary Learning Coach Support

Call, email or live chat with our team of friendly and knowledgeable Learning Coaches.

Description

Course marketing page

This course uses problem-based learning to help you apply knowledge to real-life situations, giving you a deeper understanding of the material as it relates to the world around you.

Overview
The Essentials of Managing Conflict introduces foundational information in the field of conflict resolution, including:

  • Understanding conflict
  • The stages of conflict
  • The five styles of conflict
  • Conflict resolution techniques

Assessments & Grading
This is a pass/fail course. You'll complete 3 Challenge assessments (these are like quizzes) and 1 Milestone assessment (these are like tests), with an overall score of 70% or better.

Learning Outcomes
Designed to help you understand and resolve conflicts in your personal and professional life, this course teaches you how to recognize, respond to, and resolve conflicts using a variety of scenarios to reinforce key ideas.

For more course details and Learning Outcomes, download the syllabus.

Reviews

Rating
2094 Student Reviews
Rating
by Valerie T. on February 2, 2018
Good course, however the videos were slow and without good examples.
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by Patrice L. on January 16, 2019
This course contained a lot of info. Each Challenge and the Milestone had a few more questions than a previous course. This is only my 2nd course, so I do not know what the norm amount of questions are. Also read each question carefully, for several were challenging. Overall based on the time and the material I would say think of this course as a Mini Term.
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by armstrong s. on February 21, 2018
Excellent
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by Rebekah S. on January 31, 2019
The entire course took me a total of three hours to complete.
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by Kathy C. on May 6, 2019
Loved this style of learning - engaging and enjoyable scenarios that apply the various topics within the content!
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by Daniel R. on March 22, 2019
disappointed in myself for not getting all the questions right on the milestone - besides disputed test questions the course was great.
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by Stacy U. on February 19, 2019
The classes were great and informative!! I needed two (2) electives and through Sophia, I was able to finish the last two classes!!
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by Rhonda M. on October 17, 2018
Wow, I am amazed!

FAQ

  • Q: What does "Try it for Free" mean?

    A: The Free Trial allows you to access the course of your choice, or multiple courses. It gives you access to the first unit ("Challenge 1") in the course. This will let you meet the course instructors, sample the instructional content, and answer a set of assessment questions in the Challenge. You can also read the Student Guide and watch an Orientation Video to learn more about the course format, requirements, and resources.

    Any work you complete in the Free Trial is saved, so if you decide to register, you do not need to repeat it. Of course, we also let you reset it and start over if you wish.

  • Q: Does Sophia accept third-party payment for tuition, such as financial aid or military benefits?

    A: Sophia courses are not eligible for most third party payment methods. Course tuition is paid by the student, using a credit or debit card. Tuition is due at the time of course registration. Sophia offers a payment plan option for course tuition.

  • Q: When do the courses start and how long do I have to complete a course?

    A: You choose your own course start date and have 60 days from your chosen start date to complete each course. Sophia courses are self-paced, so many students complete a course in less than 60 days.

  • Q: Where do I get the textbooks for my course?

    A: You do not need any textbooks for Sophia courses. All material is taught by video and text-based tutorials that are in the courseroom, and are included in the course tuition.

  • Q: How am I graded in the course?

    A: Sophia courses are graded on a pass/fail basis, with 70% overall required to pass the course. Your score is based upon points earned in the formative assessments ("Challenges"), summative assessments ("Milestones"), and if applicable, the authentic assessments ("Touchstones"). Currently, our Foundations of English Composition, English Composition I, and Public Speaking courses contain Touchstones.

  • Q: How do I know which courses I should take?

    A: Consult with your academic adviser at your university to determine specifically which Sophia courses could fit into your program. You can download the course syllabus directly from our site to share with your school advisor.

  • Q: Are the tests proctored?

    A: Sophia courses utilize keyboard biometrics as an alternative to proctoring. No webcam is needed for a Sophia course.

  • Q: I'm taking a course where I have to submit Touchstones. How long does it take for my Touchstone to be graded once it's submitted?

    A: We provide our faculty graders with up to 7 business days to grade a Touchstone. The actual time may vary based on volume and grader capacity.