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Difficulty using Sophia's screen recording software after Mac OS update

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Difficulty using Sophia's screen recording software after Mac OS update
Susan Eriksen
I've had an IMac for years. I recently updated my computer's operating system to the latest version available for Macs. When I recently tried to use Sophia's screen recording capability it told me I had to have Java enabled and this sent me through a whole series of websites to upload Java 7 which doesn't work with chrome so I'm using Safari but still doesn't seem to be working. Has anyone else had this problem and how was it solved? Prior to the update I had no problem using Sophia with my Mac.
Aug. 22, 2014 at 2:26 pm
carolyn fruin
Me too!!! So I went backwards and got rid of my new Java update. I found how at this site If you follow the directions exactly, it gets you right back to where you were! Mine worked fine after this. Let me know if you have any trouble!
Sep. 03, 2014 at 11:12 am

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