+

Difficulty using Sophia's screen recording software after Mac OS update

Teachers' Lounge

Grab your coffee and come on in.

Got something to say? Looking for advice or inspiration? Post questions, join discussions, compare notes and share your insights on the latest topics in our Teachers' Lounge.

Search
Difficulty using Sophia's screen recording software after Mac OS update
Susan Eriksen
I've had an IMac for years. I recently updated my computer's operating system to the latest version available for Macs. When I recently tried to use Sophia's screen recording capability it told me I had to have Java enabled and this sent me through a whole series of websites to upload Java 7 which doesn't work with chrome so I'm using Safari but still doesn't seem to be working. Has anyone else had this problem and how was it solved? Prior to the update I had no problem using Sophia with my Mac.
Aug. 22, 2014 at 2:26 pm
carolyn fruin
Me too!!! So I went backwards and got rid of my new Java update. I found how at this site http://support.apple.com/kb/HT5559?viewlocale=en_US If you follow the directions exactly, it gets you right back to where you were! Mine worked fine after this. Let me know if you have any trouble!
Sep. 03, 2014 at 11:12 am

Sophia loves teachers

From the latest news to the best new tech, we're here to support you every step of the way.

Use Our Standards-Aligned Tutorials and Pathways

Did you know Sophia has tons of great content that aligns with the CCSS and NGSS standards? Get a jump on incorporating them into your everyday teaching.

For Your Classroom

Launch your 21st century classroom with the latest cool tools and apps.

Sophia for Teachers Flipping the Classroom

For You

Learning never stops. Always bring your A-game with the latest professional development tools.

Flipped Classroom Certification iPad® Prepared Certification Chrome Classroom Certification Virtual Classroom Certification