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Student quiz not showing

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Student quiz not showing
Jennifer Fermin
My demo student has taken the quiz and it is showing completed on her site, however the quiz is not showing as completed on the teachers platform under group summary.
Jul. 25, 2014 at 11:31 pm
carolyn fruin
Hi Jennifer.
First, you want to make sure you've allowed the timing to catch up, it does update every hour.
Second, make sure that the student is officially logged into the site and that they are actually in your group. Students will get their data regardless, teachers only receive it in the summary if the student is logged in.
If both of these things are happening, I would contact Sophia via the customer service email. Bugs happen and I'm sure it would be greatly appreciated if you let them know they may want to look into it.
Jul. 28, 2014 at 7:36 am

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