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A. PLEASE ANSWER THE FOLLOWING TRUE OR FALSE QUESTIONS

A. PLEASE ANSWER THE FOLLOWING TRUE OR FALSE QUESTIONS

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A. Please answer the following True or False questions (each worth 2 points)1) A process is capable if only common variation is present in the process.True ______ False______2) Due to the widespread acceptance of benchmarking, it is not difficult toobtain cooperation from other firms in your own industry.True ______ False _______3) Control charts are used to determine whether a process will produce a productor service with consistent measurable properties..True ______ False______4) Three items in parallel each having a reliability of 0.90 have an overallsystem reliability of 0.729.True ______ False______5) The lower control limit for a p-chart can be lower than 0.True ______ False______6) Process stability means that the variation observed in the process is random.True ______ False______7) Processes that achieve capability indexes of equal or greater than 2.0 have SixSigma performance.True _____ False________8) The first component of a complaint resolution process is contrition.1True ______ False______9) The three spheres of quality are planning, design, and improvement.True ______ False______3) Quality invariably leads to better business results.True ______ False_____B. Please answer the following multiple choice questions (each worth 3 points)):1.A system is to be composed of 5 identical components in series. What isthe lowest reliability component that can be used in order to have anoverall system reliability of 0.90?A.B.C.D.E.2.0.980.970.960.950.94In the __________ stage of team development, the team becomes acohesive unit and interdependence, trust, and cooperation develop.A. normingB. formingC. stormingD. mourningE. performing3.A project consists of four activities, each of which has a variance of 1.The project standard deviation is:A.B.C.D.E.4.123416__________ variation is centered on the mean and occurs with aconsistent amount of dispersion.A. NonrandomB. Consistent2C. SystematicD. DeliberateE. Random5.The quadrant in the Risk and Return matrix corresponding to lowrisk and low return is called:A.B.C.D.E.

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