+
ACC 300 Assignment 9

ACC 300 Assignment 9

Rating:
Rating
(0)
Author: Dannie Young
Description:

http://homework.plus/acc-300-assignment-9/

1. Problem 9-1
[The following information applies to the questions displayed  below.]
 
The following are the car repair shop  data:
 
 
Ticket No.

Work

Ticket No.

Work

Ticket No.

Work

1

Brakes

11

Tires

21

Lube & oil

2

Lube & oil

12

Lube & oil

22

Lube & oil

3

Tires

13

Battery

23

Lube & oil

4

Brakes

14

Lube & oil

24

Brakes

5

Lube & oil

15

Lube & oil

25

Brakes

6

Lube & oil

16

Brakes

26

Tires

7

Tires

17

Transmission

27

Tires

8

Battery

18

Lube & oil

28

Tires

9

Brakes

19

Lube & oil

29

Brakes

10

Tires

20

Tires

30

Lube & oil

Problem 9-1 Part a
Prepare a check sheet for the above car repair shop  data
Problem 9-1 Part b
Select a appropriate Pareto diagram for the above car repair shop   data
Problem 9-2
[The following information applies to the questions displayed below.]
An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the  table.
 
 
Job Number

Problem/ Customer Type

Job Number

Problem/ Customer Type

Job Number

Problem/ Customer Type

301

W/C

315

F/R

329

O/C

302

N/R

316

N/R

330

O/C

303

O/R

317

N/R

331

O/R

304

O/C

318

O/C

332

W/R

305

W/R

319

O/R

333

N/R

306

F/R

320

N/C

334

N/R

307

F/C

321

O/R

335

W/C

308

F/R

322

O/C

336

N/R

309

W/C

323

N/C

337

W/R

310

N/R

324

F/R

338

N/R

311

F/R

325

O/R

339

F/R

312

W/C

326

W/C

340

O/C

313

N/C

327

O/R

341

N/R

314

F/C

328

O/R

 
Key:        Problem type:                      Customer type:
N = Noisy                                   C = Commercial customer F = Equipment failure            R = Residential customer W = Runs warm
 
 
 
            O = Odor
 
3. 
Problem 9-2 Part a
a.   Using the data, prepare a check sheet for the problem types for each customer   type.
 
 
(1) Residential customer type

4. 
Problem 9-2 Part b
a.  
 
 
 
 
 
 
 
 
Select a appropriate Pareto diagram for the Residential  customers.


(more)
See More
Try a College Course Free

Sophia’s self-paced online courses are a great way to save time and money as you earn credits eligible for transfer to over 2,000 colleges and universities.*

Begin Free Trial
No credit card required

25 Sophia partners guarantee credit transfer.

221 Institutions have accepted or given pre-approval for credit transfer.

* The American Council on Education's College Credit Recommendation Service (ACE Credit®) has evaluated and recommended college credit for 20 of Sophia’s online courses. More than 2,000 colleges and universities consider ACE CREDIT recommendations in determining the applicability to their course and degree programs.

Tutorial