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ALTHOUGH PAC RESOURCES IS A FICTIONAL ORGANIZATION, IT EXPERIENCES MANY OF THE DIFFICULTIES COMMON IN TODAY’S BUSINESS CLIMATE. IN RESPONSE TO DECLINING SALES, PAC RESOURCES MUST TRANSFORM ITSELF FROM A STRATEGY OF EXPANSION AND HIGH PROFIT TO ONE
Case OverviewAlthough PAC Resources is a fictional organization, it experiences many of thedifficulties common in today’s business climate. In response to declining sales, PACResources must transform itself from a strategy of expansion and high profit to oneof cost containment and staff reductions.The case is presented in two parts. Part I lays the groundwork for the case, withdiscussion of the organization and details of the human resource department. PartII is presented in e-mails from various staff members. The e-mails identify specificproblems that need to be addressed by the HR department and give the reader anunderstanding of PAC’s overall culture. You may find the tone of some e-mails to becolloquial and unprofessional. This is a good opportunity to remind students that asmuch as we enjoy informality in the workplace, all documents and correspondence—including e-mails—can be retained and are discoverable in the case of litigation.Managers must be cautious in their writing because inappropriate language may beimpossible to defend in court.AUDIENCEThis case is appropriate for upper-level undergraduate or graduate students in ahuman resource (HR) management or business management degree program. At aminimum, students should have previously completed lower-division classes in HRmanagement, introduction to business and principles of management.