In this lesson, you will learn about various methods of assessing team performance. Specifically, this lesson will cover:
- Assessing Team Performance
1. Assessing Team Performance
A number of teamwork assessment measures are available, including Team STEPPS™ Teamwork Perceptions Questionnaire, the AHRQ Safety Attitude Questionnaire, and Index of Interprofessional Team Collaboration.
Methods of assessing teams include observation in a simulated environment, direct observation in practice, and teamwork exercises based on scenarios.
Teams can be assessed at two levels:
- individual performance level
- team level
Another way to assess team functioning is to review their performance on shared goals, quality metrics, and patient satisfaction scores.
Authored by Cindy Ebner, MSN, RN, CPHRM, FASHRM