Author: Craig Coletta

At the end of this tutorial, the learner will understand how the avoiding conflict style presents itself in various situations

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Conflict Resolution

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  • Avoiding

    A conflict resolution style in which a party does not make any attempt to address or resolve the conflict.

  • Positive/Negative Outcomes

    Resolutions to a conflict that a party perceives as meeting his/her needs and/or reducing likelihood of further conflict (positive) or not meeting his/her needs and/or increasing likelihood of further conflict(negative).

  • Cooperativeness

    Behavior in which two parties work in concert to achieve their mutual and respective individual goals.

  • Assertiveness

    Behavior in which a person confidently makes a statement without need of proof, affirming his/her rights without attacking another's.