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BAM 411 Human Resource Management Unit 4 Exam

BAM 411 Human Resource Management Unit 4 Exam

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BAM 411 Human Resource Management Unit 4 Exam

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The principles of conduct governing an individual or a group are referred to as ________.

judgments

ethics

norms

laws

 

Procedural justice refers to the ________.

degree to which managers treat employees with dignity as opposed to abuse ordisrespect

fairness of the process used to arrive at a decision

manner in which managers conduct their interpersonal dealings with employees

fairness of a decision’s result

 

The Enron debacle, “It’s not the rules but what employees feel they should do that determinesethical behavior,” is a description of ________.

national culture

organizational culture

organizational climate

organizational ethics

 

The CEO of Southwest Airlines can sometimes be seen helping out at a gate, handling luggage,and assisting cabin attendants while in flight. This is an example of ________ to create andsustain the company’s culture.

organizing ceremonies

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