BAM 411 Human Resource Unit 4 Examination Answers

BAM 411 Human Resource Unit 4 Examination Answers

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BAM 411 Human Resource Unit 4 Examination Answers

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BAM 411 Human Resource Unit 4 Examination Answers

1.     The principles of conduct governing an individual or a group are referred to as ________.

·         judgments

·         ethics

·         norms

·         laws

2.     Procedural justice refers to the ________.

·         degree to which managers treat employees with dignity as opposed to abuse ordisrespect

·         fairness of the process used to arrive at a decision

·         manner in which managers conduct their interpersonal dealings with employees

·         fairness of a decision’s result

3.     The Enron debacle, “It’s not the rules but what employees feel they should do that determinesethical behavior,” is a description of ________.

·         national culture

·         organizational culture

·         organizational climate

·         organizational ethics

4.     The CEO of Southwest Airlines can sometimes be seen helping out at a gate, handling luggage,and assisting cabin attendants while in flight. This is an example of ________ to create andsustain the company’s culture.

·         organizing ceremonies

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