Author: Christine Farr


At an elementary school, administrators provide a class that teaches individuals how to appreciate individual differences in the organization. These efforts are known as ____ training.

Employees who add value to the firm because of their expertise, background, or training are called ____ workers.

Diversity always involves

Which law requires employers to treat people of different religions and national origins fairly in the workplace?

When employees in a company tolerate and empathize with other coworkers, then there is most likely ____ in the company.

When every group in a company strives to understand other groups of people, then there is most likely ____ in the company.

Sometimes managers must realize that individual differences cause employees to act in very different ways, which suggests that workers cannot all be treated similarly. Which of the following is the BEST individual strategy for dealing with this issue?

A company has a workforce that is 40 percent ethnic minority and 60 percent white. Their top managers are made up of 10 percent minority personnel. The local community is composed 40 percent of people from minorities. Which of the criteria for a multicultural organization is this company violating?

Which of the following is NOT true about older workers?

Intel attends recruiting events such as a Hispanic chamber of commerce convention in order to attract diverse applicants. At these events, Intel's minority workers explain Intel's support for diversity. Thus, Intel is able to easily recruit talented minority employees. Which argument for diversity is demonstrated in Intel's actions?

John, a corporate accountant in a large computer manufacturing firm, celebrates Cinco de Mayo with his family every year because of his

Olive Garden restaurants actively work to recruit diverse applicants, accommodate diverse employees through flexible schedules and other means, and include diverse employees in decisions at every level of the organization. Which organizational strategy for dealing with diversity is shown in these actions by Olive Garden?

Sung says, "My employer assigns a mentor to each new hire. Employees can discuss racial or sexual harassment issues with the mentor in confidentiality. If there is any wrongdoing, my employer's rules require a thorough investigation." Sung's employer is using which organizational strategy for dealing with diversity?

The creativity argument suggests that more diverse organizations will be more competitive because they will

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