Author: Christine Farr


Tactical planning is primarily the responsibility of ________.

Management is the process of achieving ________ through people and other resources.

A written explanation of an organization’s business intentions and aims is called a(n) ________.

The set of relationships that indicates who gives directions to whom and who reports to whom is known as the ________.

According to Maslow, an individual’s first priority is given to which level of need?

The Americans with Disabilities Act makes it illegal for a company to ask about a job applicant’s health when that applicant is applying for a position, unless ________.

The purpose of the EEOC is to ________.

According to Maslow, the desire to be valued and recognized by others is a(n) ________ need.

Under __________, employees receive stock shares or the value of the stock upon retiring or leaving the company.

Which of the following is considered an upward communication channel?

What is considered to be the biggest problem with email as a form of business communication?

During the performing stage, team members ________.

Which production process describes a manufacturing operation in which long production runs generate finished products over a period of time?

Which of the following are combined to result in mass production?

The want-satisfying power of a good or service is called ________.

A(n) ________can repeat the same tasks numerous times without varying its movement.

The marketing strategy that focuses on the precise way a B2B purchaser will use a product is known as _______________.

Standardization would be most appropriate for all of the following products except ______.

Developing and maintaining long-term, cost-effective exchange relationships with individual customers, suppliers, employees, and other partners for mutual benefit characterizes ________.

________ utility is created when the business firm converts raw materials into finished goods and services.

American Express is an effective brand name because it ________.

Jan takes her car to Oil Express for an oil change. This is an example of a(n) ________.

In which stage of the product life cycle do competitors enter the field with similar offerings?

In a process called ________, products pass through a series of stages from their initial appearance to their decline.

A combination of product lines represents a company's ________.

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