Author: Christine Farr


The role of __________ is to promote adaptive or useful change.

Meindl referred to the phenomenon whereby people attribute almost magical qualities to leadership as _____________.

__________ is exerted by persons appointed to or elected to positions of formal authority in organizations.

__________ is the process of influencing others to understand and agree about what needs to be done and how to do it, and the process of facilitating individual and collective efforts to accomplish shared objectives.

The __________ to studying leadership sought to identify important differences between leaders and non-leaders.

“Know thyself” is the essential argument of __________ leadership.

People respond to a(n) __________ change strategy mainly out of the fear of being punished if they do not comply with a change directive or out of the desire to gain a reward if they do.

A key similarity shared by ethical, authentic, spiritual and transformational leadership is __________.

__________ represent(s) forces for change that deal with mergers, strategic alliances, and divestitures as ways of redefining organizational relationships with challenging social and political environments.

The leadership context of __________ refers to a dramatic departure from prior practice and sudden threats to high-priority goals with little or no response time.

Organizations are encouraged to develop a dominant and coherent set of __________. Although every member may not agree with them, all members will know they are important.

The five-step program for developing the multicultural organization was developed by __________.

__________ involves reaching goals and dealing with outsiders.

To many researchers and managers, shared common values lie at the heart of organizational __________.

Which step in the innovation process focuses on establishing an idea’s potential value and application?

The major advantages of the __________ pattern are its flexibility in meeting external demands, spotting external changes, integrating specialized individuals deep within the organization, and focusing on the delivery of specific products to specific customers.

__________ statements are written statements of organizational purpose, which may include corporate ideas of service to society.

__________ is the degree to which the authority to make decisions is delegated to lower levels in an organization’s hierarchy.

__________ are work groups that conduct the major business of the organization.

__________ methods of coordination produce synergy by promoting dialogue, discussion, innovation, creativity, and learning, both within and across organizational units.

A research and development laboratory is an example of __________ technology.

In many organizations, the initial implementation of __________ displaces the most routine, highly specified, and repetitious jobs but it did not alter the fundamental character or design of the organization.

Successful organizations arrange their __________ to meet the dictates of their dominant technologies or workflows and information technology opportunities.

Environmental uncertainty and volatility can be particularly damaging to __________.

Joan Woodward’s three categories of technology include __________.

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