In this lesson, you'll discuss a case study for a real world project. You'll go through all four phases of the project life cycle, covering one each in the lesson. Specifically you will focus on:
The case study that you'll be using is the development and construction of a highly energy efficient house for a couple. The couple wishes to move out of their larger home, and into a smaller place to save money.
The general contractor for a home construction is actually a project manager by another name, so you'll refer to this individual as a project manager throughout these lessons.
Here are the steps in the context of this project.
The project manager must first identify the stakeholders:
Next, the project manager goes through the process to gather expectations from the stakeholders:
The architect and project manager provide the knowledge and the expertise to make those expectations realistic, and define the scope of the project.
The first step when defining a project scope is to determine the goals and objectives.
In this case, the homeowners wish to take advantage of modern construction methods and materials to create an energy efficient home. However, they don't want to spend too much money adding those improvements. So one goal for our project will be:
The project manager must define the project deliverables. For this project, the deliverable will be the house.
These flow from the expectations, goals, and objectives that the homeowners and the architect have for the home, and must be documented.
Say that the homeowners want to make greater use of the solar energy from the sun while still keeping the cost of the home down. The architect might suggest:
If the homeowners agree, suggestion is documented by the project manager as a requirement for the home.
These are documented next, as they help define what is expected to happen in the future and how that impacts the project. One assumption for this project might be:
If this assumption turns out to false, the project will need to be changed.
These must be made for the schedule and the budget of the home. Since the homeowners in our project wish to remain 15% above the cost of an average home, the project manager could:
One possible risk for our project would be if the architect warns the project manager that in previous projects:
A contingency that might be put in place to handle this risk:
The installation of overhangs that shield the southern windows in summer
The risk and its contingency should documented by the project manager.
This is documented list. In our house project, any change request for the home must be approved by the homeowners and the architect before the project can be changed. The architect must also approve all work at the end of each phase before the project can proceed to the next phase.
During phase one, the project manager decides on the methods that will be used to manage the project. In this case, the phase-based method would be used since the construction of a home is very sequential, with clear dependencies and well-defined requirements.
From this information, the project manager then facilitates the creation of the project scope documents, including any supporting material to help to find the project scope. In our project, the supporting material would be:
Once these documents are complete, the project manager presents them to the homeowners and the architect for their approval. When approval is received, the project can move on to the next phase.
In this lesson, you used a real world case study to walk through phase one, the beginning of a project. Project governance is a documented list of changes. You now understand how a project might look in this first phase.
Source: This work adapted from Sophia Author Jeff Carroll.