In addition to configuring software, an IT staff can create a user ____, which includes screens, commands, controls, and features that enable users to interact more effectively with the application.
Some industry leaders predict that ____ computing will offer an overall online software and data environment supported by supercomputer technology.
The software that a company’s IT department makes, builds, and develops is called ____ software.
A firm that offers outsourcing solutions is called a ____ provider.
A user ____ utilizes standard business software, such as Microsoft Word or Microsoft Excel, which has been configured in a specific manner to enhance user productivity.
____ is the transfer of information systems development, operation, or maintenance to an outside firm that provides these services, for a fee, on a temporary or long-term basis.
In a file-oriented information system, a transaction file ____.
____ is an industry-standard protocol that makes it possible for software from different vendors to interact and exchange data
In a typical file processing environment, ____ problems can occur if updates are not applied in every file.
In a file-oriented information system, a security file ____.
In a file-oriented information system, a work file ____.
A data ____ language controls database operations, including storing, retrieving, updating, and deleting data.
A data ____, which is a framework for organizing and storing data, consists of one or more files or tables.
Preventive maintenance ____.
Adaptive maintenance ____.
The ____ is responsible for assigning maintenance tasks to individuals or to a maintenance team.
In a typical system, the initial version of the system is 1.0, and the release that includes the first set of maintenance changes is version ____.
____ expenses vary significantly during a system’s operational life and include spending to support maintenance activities.
Perfective maintenance usually is cost effective ____ the system’s operational life.
When setting priorities, many IT managers believe that evaluating all projects together leads to the best possible decisions because ____.
____ is the process of reviewing the program code to spot logic errors, which produce incorrect results.
A module that performs a single function or task has a high degree of ____, which is desirable.
A class diagram includes the class ____, which represent the program logic.
To achieve better, faster, and less expensive methods of software development, ____ designed the Capability Maturity Model (CMM)®, which improves quality, reduces development time, and cuts costs.
Integration testing is sometimes known as ____ testing.
Many organizations require a more formal type of desk checking called a structured walkthrough, or ____ review.
When developing e-business systems, an in-house solution usually requires a ____ for a company that must adapt quickly in a dynamic e-commerce environment.
A system design where the server performs all the processing is described as ____.
In the OSI (Open System Interconnection) model, the presentation layer ____.
During business hours, a salesperson can enter a sale on a ____ terminal, which is part of an information system that handles daily sales transactions and maintains the online inventory file.
In a client/server design, a database server ____.
A batch processing system has all of the following characteristics except ____.
In a(n) ____ design, the remote user’s keystrokes are transmitted to the mainframe, which responds by sending screen output back to the user’s screen.
For upper-level managers who often want to see total figures and do not need supporting details, a(n) ____ is appropriate.
A(n) ____ is a user interface that allows users to interact with graphical objects and pointing devices.
Interface designers can obtain data, called ____ metrics, by using software that can record and measure user interaction with a system.
A key physical design element is the ____, which describes how users interact with a computer system.
In a well-designed detail report, a field called a(n) ____ field controls the output.
Input ____ are templates that make it easier for users to enter data.
In older systems, often the user interface mainly consisted of ____-control screens that allowed a user to send commands to the system.