Author: Christine Farr


Since organizations depend on reliable information technology, there are also huge costs associated with ____.

A ____ is a graphic display of data that illustrates the results of a process over time.

____ should be forgotten.

____ describe what the project team has accomplished during a certain period.

Those who are ____ have a higher tolerance for risk, and their satisfaction increases when more payoff is at stake.

____ are a good way to highlight information provided in important project documents, empower people to be accountable for their work, and have face-to-face discussions about important project issues.

Three separate surveys of software project cost overruns found that the average cost overrun for all of the projects in their survey samples (not just unsuccessful projects) were ____ percent.

In any normal distribution, ____ percent of the population is within three standard deviations of the mean.

____ are/is a qualitative risk analysis tool, and in addition to identifying risks, it maintains an awareness of risks throughout the life of a project.

A ____ provides an estimate of what a project will cost.

____ predict future project status and progress based on past information and trends.

____ are predefined actions that the project team will take if an identified risk event occurs.

____ found that people were motivated to work mostly by feelings of personal achievement and recognition.

The Standish Group’s CHAOS studies reported an average cost overrun for unsuccessful IT projects ranged from 180 percent in 1994 to ____ percent in 2004.

A(n) ____ represents decision problems by displaying essential elements, including decisions, uncertainties, causality, and objectives, and how they influence each other.

A(n) ____ is any instance where the product or service fails to meet customer requirements.

____ involves taking steps to enhance opportunities and reduce threats to meeting project objectives.

____ is best known for distinguishing between motivational factors and hygiene factors when considering motivation in work settings.

____ are costs that are not directly related to the products or services of the project, but are indirectly related to performing the project.

____ is best known for developing a hierarchy of needs.

People with a high need for ____ seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile.

____ proposed that an individual’s specific needs are acquired or learned over time and shaped by life experiences.

____ is a method for determining the estimated annual costs and benefits for a project and the resulting annual cash flow.

Utility rises at a decreasing rate for a ____ person.

A project manager can chart the probability and impact of risks on a ____.

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Introduction to Psychology

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