Case Study 1: Reaching Success through Best Project Management Practices
Due Week 3 and worth 80 points
Read the following articles:
“OPM3® Case Study: OPM3 in Action: Pinellas County IT Turns Around Performance and Customer Confidence”. Note: The article in PDF format can be found in the online course shell.
“IT project management and virtual teams”. SIGMIS CPR '04 Proceedings of the 2004 SIGMIS conference on Computer personnel research: Careers, culture, and ethics in a networked environment, pages 129-133. Note: This article can be found in the ACM Digital Library
Please follow the steps below to access ACM Digital Library:
a. Login to iCampus at https://icampus.strayer.edu/login:
b. From iCampus: i. Click STUDENT SERVICES>> Learning Resources Center >> Databases
ii. Scroll down to "Information Systems/Computing"
iii. The ACM Digital Library is below the heading.
Write a two to three (2-3) page paper in which you:
Identify the common challenges that exist within IT projects based on the first article. Highlight the best practices that could be linked to the successful performance of IT project teams.
Determine at least three (3) challenges that exist when working with virtual teams based on the second article titled “IT project management and virtual teams”. Analyze how the efficient management of these challenges influences the success of project deliverables.
Based on the lessons learned within the first article titled “OPM3® Case Study: OPM3 in Action: Pinellas County IT Turns Around Performance and Customer Confidence”, draw a workflow diagram to show how a project should initiate to gain support from the various project stakeholders. Use the graphical tools in Microsoft Word or Visio, or an open source alternative such as Dia. Note: The graphically depicted solution is not included in the required page length.
Compare and contrast the assessment steps provided by the OPM3 Model presented in the first article with the CMMI-DEV-v1.2 process framework presented in Appendix 1A of the textbook. Discuss how the CMMI maturity levels are related to the assessment steps.
Summarize at least three (3) CMMI processes that can improve the productivity of virtual teams. Determine the three (3) most significant measures and the activities associated with each process. Note: Refer to table 1A.4 in Chapter 1 of the textbook for information on purposes of the CMMI-DEV-v1.2 processes.