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Collaborating

Collaborating

Author: Julie Tietz
Description:

At the end of this tutorial, the learner will understand how the collaborating conflict style presents itself in various situations

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Tutorial

Collaborating

Overview

Introduction

Cooperativeness & Assertiveness

Collaborating Conflict Style

Examples of Collaborating Conflict Style

Positive & Negative Outcomes

Examples of Positive & Negative Outcomes

Conclusion

Source: Image of Public Meeting, Public Domain, http://mrg.bz/N0h20Q; Image of Business Partners, http://mrg.bz/1EbjtN Public Domain,

TERMS TO KNOW
  • Assertiveness

    Behavior in which a person confidently makes a statement without need of proof, affirming his/her rights without attacking another's.

  • Cooperativeness

    Behavior in which two parties work in concert to achieve their mutual and respective individual goals.

  • Positive/Negative Outcomes

    Resolutions to a conflict that a party perceives as meeting his/her needs and/or reducing likelihood of further conflict (positive) or not meeting his/her needs and/or increasing likelihood of further conflict(negative).

  • Collaborating

    A conflict resolution style in which parties work jointly to try to meet all of each other’s needs.