Author: Julie Tietz

At the end of this tutorial, the learner will understand how the collaborating conflict style presents itself in various situations

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Cooperativeness & Assertiveness

Collaborating Conflict Style

Examples of Collaborating Conflict Style

Positive & Negative Outcomes

Examples of Positive & Negative Outcomes


Source: Image of Public Meeting, Public Domain, http://mrg.bz/N0h20Q; Image of Business Partners, http://mrg.bz/1EbjtN Public Domain,

Terms to Know

Behavior in which a person confidently makes a statement without need of proof, affirming his/her rights without attacking another's.


A conflict resolution style in which parties work jointly to try to meet all of each other’s needs.


Behavior in which two parties work in concert to achieve their mutual and respective individual goals.

Positive/Negative Outcomes

Resolutions to a conflict that a party perceives as meeting his/her needs and/or reducing likelihood of further conflict (positive) or not meeting his/her needs and/or increasing likelihood of further conflict(negative).