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Collaborating

Author: Marlene Johnson
Video Transcript
Terms to Know
Assertiveness

Behavior in which a person confidently makes a statement without need of proof, affirming his/her rights without attacking another's.

Collaborating

A conflict resolution style in which parties work jointly to try to meet all of each other’s needs.

Cooperativeness

Behavior in which two parties work in concert to achieve their mutual and respective individual goals.

Positive/Negative Outcomes

Resolutions to a conflict that a party perceives as meeting his/her needs and/or reducing likelihood of further conflict (positive) or not meeting his/her needs and/or increasing likelihood of further conflict(negative).