Online College Courses for Credit



Author: Craig Coletta

At the end of this tutorial, the learner will understand how the collaborating conflict style presents itself in various situations

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Fast, Free College Credit

Developing Effective Teams

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*No strings attached. This college course is 100% free and is worth 1 semester credit.

29 Sophia partners guarantee credit transfer.

311 Institutions have accepted or given pre-approval for credit transfer.

* The American Council on Education's College Credit Recommendation Service (ACE Credit®) has evaluated and recommended college credit for 27 of Sophia’s online courses. Many different colleges and universities consider ACE CREDIT recommendations in determining the applicability to their course and degree programs.

Terms to Know

Behavior in which a person confidently makes a statement without need of proof, affirming his/her rights without attacking another's.


A conflict resolution style in which parties work jointly to try to meet all of each other’s needs.


Behavior in which two parties work in concert to achieve their mutual and respective individual goals.

Positive/Negative Outcomes

Resolutions to a conflict that a party perceives as meeting his/her needs and/or reducing likelihood of further conflict (positive) or not meeting his/her needs and/or increasing likelihood of further conflict(negative).