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Communicating in Crisis

Communicating in Crisis

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Author: Essential Skills
Description:

Reflect on effective communication strategies that can be used in challenging situations.

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Developing Effective Teams

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Tutorial

Let’s revisit Nicole Malachowski and see how she applies all of the strategies and techniques you’ve learned about so far.

think about it
  • How does controlling your emotions come into place when using your communication skill?
  • How can you better prepare for a difficult conversation at work?
  • What is the right communication tool when addressing a concern at work?
  • How can you apply what you learned from Nicole in your personal and professional life?