Online College Courses for Credit

Communication at work

Communication at work

Author: Essential Skills


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Developing Effective Teams

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Excellent communication has always been a part of success in the workplace. And it‘s only becoming more valuable as technology changes the way we conduct business. As companies go virtual and remote workers become more commonplace, it‘s crucial that teams stay connected across long distances. Today‘s communication technology means we can contact our coworkers anytime and anywhere, but it also means that there are a number of ways for information to be lost in translation.

Potential employers value communication in their employees because good communication improves team dynamics. When employees are good communicators, it creates an environment where all employees feel valued and understood. In fact, workplace communication can impact everything from job satisfaction to self-esteem. Remember, communication in the workplace runs in both directions: from the top-down (from employer to employee) and also from the bottom-up (from employee to employer). Learning when to communicate formally versus informally, when to listen, and when to ask questions is important, whether you work in a traditional office environment or remotely (SHRM, 1).

Excellent communication can also help you give and receive feedback at work, as in the case of a performance review. If you‘re on the giving end, you want to communicate your feedback clearly and respectfully. If you‘re on the receiving end, make sure you‘re actively listening to others (not just waiting for your turn to talk). Stay open to asking or answering clarifying questions to ensure everyone feels wholly understood.

As technology changes the jobs of the future, they‘ll become more focused on creativity, people management, emotional intelligence, and negotiation. This means using communication to connect, build relationships, understand others, and innovate together will become the new center of many peoples‘ careers. But, no matter what career you pursue, your communication skill will help you soar to new heights in your personal and professional life (Beckford, 2).