Online College Courses for Credit

Communication Done Right

Communication Done Right

Author: Essential Skills

Reflect on effective communication strategies used to deliver strong messages at work.

See More
Fast, Free College Credit

Developing Effective Teams

Let's Ride
*No strings attached. This college course is 100% free and is worth 1 semester credit.

37 Sophia partners guarantee credit transfer.

299 Institutions have accepted or given pre-approval for credit transfer.

* The American Council on Education's College Credit Recommendation Service (ACE Credit®) has evaluated and recommended college credit for 33 of Sophia’s online courses. Many different colleges and universities consider ACE CREDIT recommendations in determining the applicability to their course and degree programs.


Let’s revisit Rebekah Salwasser and see how she applies all of the strategies and techniques you’ve learned about so far.

think about it
How does Rebekah formally and informally communicate at work?
How does Rebekah communicate a strong message when speaking with potential partners?
How does Rebekah effectively respond to so many emails?
How does her structure and tone change for different audiences?

You’ll want to check out the convenient Quick Tips below for some useful info you can use to enhance your communication skill and send the right message in the workplace! Remember to print your Quick Tips (or save them to your computer or phone), so you can access them whenever you need to write like a pro.

10 Things to Consider Before You Hit Send on That Email