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4 Tutorials that teach Conflict Consulting
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Conflict Consulting

Conflict Consulting

Author: Julie Tietz
Description:

At the end of this tutorial, the learner will understand the process of conflict consulting as a means of helping a party resolve a conflict when the other party will not participate in a conflict resolution process

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Tutorial
TERMS TO KNOW
  • Action Planning

    The third part of the conflict consulting process, in which the intervener helps the party develop strategies for engaging with other parties.

  • Skills Building

    The second part of the conflict consulting process, in which the intervener helps the party develop skills using conflict resolution tools.

  • Emotional Expression

    The first part of conflict consulting, in which the intervener helps the party express feelings about the conflict and identify needs.

  • Conflict Consulting

    An approach in which an intervener helps one party develop conflict resolution skills when other parties may not be willing to meet jointly or engage in a formal conflict resolution process.