Corporate Communication

This video lecture examines seven ways in which language can act as a barrier to communication, discussing cliche, jargon, and slang along the way.

This video lecture examines the eight essential elements of communication, comparing and contrasting oral and written forms of communication.

This video lecture examines the role of text messaging in business communication, identifies characteristics of effective email writing (for both internal and external audiences), and outlines the key principles of netiquette.

This video lecture examines the purpose and format of business memos, the elements of a standard business letter, and strategies for effective writing.

This video lecture examines the key elements and goals of an effective business proposal, as well as strategies for implementation.

This video lecture examines the types and characteristics of business reports, and outlines effective strategies for creating a report.

This video lecture examines five basic types of resumes: functional, reverse chronological, combination, targeted, and scannable.

This video lecture examines some commons myths about public speaking (and presents the corresponding realities), namely: you have to be perfect; it's not like killing lions; good speakers are born, not made; you should imagine your audience naked; always use a lectern; focus on only one dimension; you must memorize your speech; look over the heads of the audience.

This video lecture outlines how to adapt communication to the aptitudes and interests of the audience members.

This video lecture examines the art and craft of the "elevator pitch" -- a very short, persuasive presentation which, of course, doesn't have to happen in an elevator.

This video lecture examines the role, function, and importance of a toast, as well as the elements that make up an effective toast.

This video lecture examines how an organization can form an emergency management plan, focusing on effective internal and external communications.

This video lecture examines the purpose and essential elements of a typical press conference.

This video lecture examines the concept of shared cultural characteristics (such as those within an organization or industry) and how these may be used toward more effective business communication.