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4 Tutorials that teach Courageous/Difficult Conversation
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Courageous/Difficult Conversation

Courageous/Difficult Conversation

Author: Julie Tietz
Description:

At the end of this tutorial, the learner will understand how to use courageous conversation to reduce/resolve personal conflicts and strengthen relationships

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Tutorial
TERMS TO KNOW
  • Courageous Conversation

    A conflict resolution process intended to help build mutual understanding between parties with different perspectives or beliefs about highly contentious issues.

  • Provocative Event

    A statement or action drawing into focus people's differences of belief on highly contentious issues, usually eliciting a strong emotional response.

  • Suspending Judgment

    Refraining from evaluating an idea, situation or person.