In this lesson, we'll learn how a project manager both evaluates and reports on a project's success. This involves the following major steps:
The creation of a project’s final reports occurs during the closing process. These reports are compiled by the project manager with the help of those that have the knowledge and data to create them.
The details in these reports are guided by organizational standards and the project governance. The project manager must document the project completely before the project can be considered officially closed.
Remember that the schedule and budget were monitored and managed in phase three. During that time, new baselines may have been established due to change requests, or the baseline from the project scoping phase was maintained throughout the project.
In either case, during the closing process the current schedule and budget are compared to the current baseline, and reports on any deviations from the baseline are documented.
Final calculations, which were conducted during phase four, are also part of the final reports. These include:
The project manager then compiles all of these reports in preparation for the phase four approval meeting, which we will discuss in another lesson. Since edits might be required on the materials, the reports will not be considered final until the phase four approvals are received.
The details in these reports allow the project manager and the audience for the reports to then evaluate the project as a whole. This is accomplished by considering the answers to the following questions:
By fully compiling these evaluations, the project manager has completed one more step in the project's closing process.
When conducting this evaluation process, it’s also worth noting if the schedule or the budget was unrealistic so that future projects might plan their time and cost more accurately.
In this lesson, we learned how a project manager compiles the final reports, and how a project's success is evaluated.
Source: This work adapted from Sophia Author Jeff Carroll.