We're all influenced by the cultures we grow up in, but few of us realize how deeply culture has influenced our behavior, norms, and way of seeing the world. We take these influences for granted until we encounter another culture.
IN CONTEXT
If you've ever traveled abroad, either for pleasure or for business, you've realized that it is important to come to terms with how other cultures see the world and communicate, in small ways or in big ways.
Even small things, such as nonverbal gestures, can make a statement that you might not intend to make. For example, the thumbs up nonverbal signal that we use here in the United States to mean something good is really insulting in some countries.
There are scholarly books written by people who have studied the subject, as well as non-scholarly work. You can also go on the internet and Google certain topics.
EXAMPLE
If you plan to travel to a particular country, you can Google a query about culture or verbal and nonverbal communication styles in that country.Those are really good ways to get information about a culture that you're traveling to, no matter the reason for your trip.
Cultural dialogue allows you to discuss the cultural differences between your own culture and another culture, ideally with someone from that culture. By discussing the differences in worldview and communication, you can create mutual understanding.
If you know someone from another culture, perhaps through work or social gatherings, you can initiate a conversation with him or her. There are also workshops and trainings designed to help businesspeople initiate that cultural dialogue.
Engaging in cultural dialogue is very important, as few of us realize that the things that we take for granted in terms of our behavior and way of seeing the world are not universally taken for granted.
When initiating a cultural dialogue, it’s best to first have self-awareness, and to realize that you may stumble.
EXAMPLE
You can be honest about some things that maybe happened to you personally if you have ever traveled abroad, or things that you have run into that made you realize that you didn't know something about another culture.Being honest about what you don’t know constitutes self-awareness, which can do a lot to open the door. You also want to ask questions, and make sure to listen actively.
That natural curiosity and willingness to be honest with another person helps enable both parties to speak openly about their cultures and whatever differences they have run into, and thus share cultural insight with one another.
Source: Adapted from Sophia tutorial by Marlene Johnson.