Sometimes we have to have difficult conversations at work. This might be a discussion with a colleague who interrupted you in a meeting or a meeting with your boss to go over declining sales figures. These conversations are never easy, but there are ways to be more prepared so that they can be productive and as pain free as possible! Whether it’s asking for a raise, owning up to a mistake or reporting inappropriate behavior...there are steps to keep in mind when you are tackling a new obstacle.
10 Ways to Handle Difficult Customers, Business News Daily
4 types of difficult co-workers and how to deal with them without losing your mind, CNBC Make It
How to Improve Communication With Your Boss, Inc.com