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How Do We Get Support as New Leaders?

Author: Sophia

what's covered
This lesson will recognize how to get support as new leaders. Specifically, it will cover:
  1. Senior Leadership
  2. Ongoing Support
  3. Reflect

1. Senior Leadership

There are four main ways in which senior leadership can support and guide new nursing leaders:

  1. Support training time necessary for learning technology
  2. Allot time for new nurse leaders to attend developmental programs to prepare nurses for the day to day challenges in the operations of the organization
  3. Provide continuous coaching and feedback to the new nursing leader
  4. Provide support and mentorship to allow for the change process and address staff concerns
Research supports that by implementing these strategies, senior leaders can mitigate the stress for nurses moving into a new leadership role.

2. Ongoing Support

Ongoing support is also suggested. Some recommendations for ongoing support include:

  1. Clarify leadership roles and responsibilities
  2. Meet with senior leaders to discuss organizational and staff needs
  3. Understand the organization's objectives, goals, mission, and vision
  4. Develop skills and participate in educational activities that are specific to the leadership role (budgeting, strategic planning, and conflict resolution)
  5. Join professional organizations that provide leadership networking opportunities
  6. Discover one’s personal leadership style and set goals for yourself
  7. Promote effective communication by active listening and communicating plans to your team
  8. Establish realistic goals and timelines for each priority and delegate appropriate tasks

Video Transcript


3. Reflect

You are the new nursing manager, having just started your position one week ago. You have four clinical supervisors that are part of your team working 12-hour shifts. Your Chief Nurse Executive (CNE) meets with you to let you know that there is no formal way of orienting you and there is no new manager training offered within your facility.

During your first week, you held a meeting with the four clinical supervisors and they reported to you that the staff are not taking their meal breaks and are claiming that can never get away. They are asking to be paid for their missed meal breaks. Part of your first meeting with your CNE was about the overtime and missed meal breaks that are paid to your staff and how she wants you to address this as soon as you can to ensure staff get their breaks and overtime if breaks are eliminated.

reflect

  • How can you help your clinical supervisors?
  • Where would you begin to look for professional leadership training?
  • How can you organize your meetings with your CNE?
Authored by Elsie Crowninshield, RNP, DNP, CCRN, NE-BC and Adele Webb, Ph.D., RN, FNAP, FAAN


Support

If you are struggling with a concept or terminology in the course, you may contact NurseLeaderSupport@capella.edu for assistance.

If you are having technical issues, please contact learningcoach@sophia.org.