HTT 250 WEEK 1 Total Quality Management
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Resource: Ch. 3 of Hotel Front Office Management
Read Case Study 301 on pp. 91 & 92 of the text.
Assume you are the front office manager for a full-service hotel.
Analyze the situation and discuss solutions for improving communication between departments in your hotel. Follow the questions at the end of the case study.
Write a 200- to 300-word response.
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HTT 250 WEEK 1 Total Quality Management
