In this lesson, we'll discuss how the individual and team accountability on a project is critical to a project's success. It's the project manager's responsibility to obtain agreements on accountability from project team members and the project team as a whole. This tutorial will focus on:
Clear communication is an important aspect of good leadership. This includes communicating about expectations, rewards for success, and the consequences for work that doesn't succeed.
In other words, each team member should understand what is expected of them. And one method to do this is through individual accountability. This can occur through verbal or written agreements with the project manager.
Accountabilities are often shared with team members in a kickoff meeting. It’s important that each member knows the tasks they're required to complete, along with the time and resources available to complete the work. This should occur for every activity and task in the schedule. Whether verbal or written, the roles and responsibilities must be agreed upon.
If the project manager chooses to write accountability agreements, then they should be written like project objectives and follow the SMART method. SMART is an acronym that means specific, measurable, action-oriented, realistic, and time-phased.
A well-written task description using the SMART method is needed for a mobile email product. You can see that the total commitment to the project is specified and how much time is estimated for each task assigned to the team member.
In this case, the team member is spending 100% of his time on the project. The quality of deliverables is also specified.
Note that it references a quality standard, which can be common in some organizations. The team member then verifies that they agree to task ownership by signing off on the document.
Accountabilities can also occur with an entire project team. As a whole, teams are accountable for communicating about project issues. This means open communication about any problems or issues that impact the project. Solutions can often come from unexpected places.
In this lesson, you learned that individuals and teams as a whole must be accountable to a project's success. When documenting individual accountabilities, it's important to communicate SMART goals and when assigning team accountabilities, it's important to cooperate and solve issues together.
Source: this work is adapted by sophia author jeff carroll.
Clear performance criteria for each team member in relation to specific tasks.
The framework for team members to contribute and collaborate throughout a project.