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4 Tutorials that teach Individual and Team Accountability
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Individual and Team Accountability

Individual and Team Accountability

Description:

This lesson provides an overview of individual and team accountabilities.

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Tutorial

What's Covered

In this lesson, we'll discuss how the individual and team accountability on a project is critical to a project's success. It's the project manager's responsibility to obtain agreements on accountability from project team members and the project team as a whole. This tutorial will focus on:

  1. Individual Accountability
  2. Team Accountability

1. INDIVIDUAL ACCOUNTABILITY

Clear communication is an important aspect of good leadership. This includes communicating about expectations, rewards for success, and the consequences for work that doesn't succeed.

In other words, each team member should understand what is expected of them. And one method to do this is through individual accountability. This can occur through verbal or written agreements with the project manager.

Term to Know

    • Individual Accountabilities
    • Clear performance criteria for each team member in relation to specific tasks.

Accountabilities are often shared with team members in a kickoff meeting. It’s important that each member knows the tasks they're required to complete, along with the time and resources available to complete the work. This should occur for every activity and task in the schedule. Whether verbal or written, the roles and responsibilities must be agreed upon.

If the project manager chooses to write accountability agreements, then they should be written like project objectives and follow the SMART method. SMART is an acronym that means specific, measurable, action-oriented, realistic, and time-phased.

IN CONTEXT

A well-written task description using the SMART method is needed for a mobile email product. You can see that the total commitment to the project is specified and how much time is estimated for each task assigned to the team member.




In this case, the team member is spending 100% of his time on the project. The quality of deliverables is also specified.

Note that it references a quality standard, which can be common in some organizations. The team member then verifies that they agree to task ownership by signing off on the document.

2. TEAM ACCOUNTABILITY

Accountabilities can also occur with an entire project team. As a whole, teams are accountable for communicating about project issues. This means open communication about any problems or issues that impact the project. Solutions can often come from unexpected places.

  • Cooperating to solve problems. One person's problem is the project's problem, so everyone is impacted in some way. Team members need to know that they must assist others, in addition to working on their own problems.
  • Sharing information freely. Just as open communication is critical for project management, so it is critical for a team's success.
  • Documenting progress. Now, filling out project tracking sheets is not the most enjoyable task of the day, but this information helps a project manager gain the support of the project sponsor and key stakeholders by keeping them aware of the current project status.
  • Attending and participating in team meetings. Since team meetings are one of the few times when information can be passed to all team members, it's important for everyone to attend and participate in the meeting.
  • Identifying, assessing, and mitigating risks. There are few project managers who can identify all risks that a project faces on their own. Each team member must contribute their expertise to the task of finding and mitigating risks.

Term to Know

    • Team Accountabilities
    • The framework for team members to contribute and collaborate throughout a project.

Summary

In this lesson, you learned that individuals and teams as a whole must be accountable to a project's success. When documenting individual accountabilities, it's important to communicate SMART goals and when assigning team accountabilities, it's important to cooperate and solve issues together.

Good luck!

Source: this work is adapted by sophia author jeff carroll.

TERMS TO KNOW
  • Individual Accountabilities

    Clear performance criteria for each team member in relation to specific tasks.

  • Team Accountabilities

    The framework for team members to contribute and collaborate throughout a project.