4 Tutorials that teach Interpersonal or Systemic: When the Rules Are the Problem
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Interpersonal or Systemic: When the Rules Are the Problem

Interpersonal or Systemic: When the Rules Are the Problem

Author: Craig Coletta

At the end of this tutorial, the learner will understand that in workplace or organizational settings, people think is interpersonal conflict sometimes is actually about organizational factors.

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Terms to Know
  • Attribution Bias

    A tendency to assign more positive traits to members of one's own group and to assign more negative traits to non-members.

  • Interpersonal Conflict

    Conflict based on interpersonal relational issues rather than structural factors.

  • Organizational Rules/Practices

    Formalized instructions about behavior or action within a given organization.

  • Structural Conflict

    Conflict caused by misaligned rules or practices of an organization.