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Interpersonal vs. Systemic Conflict

Author: Marlene Johnson
Video Transcript
Terms to Know
Attribution Bias

A tendency to assign more positive traits to members of one's own group and to assign more negative traits to non-members.

Interpersonal Conflict

Conflict based on interpersonal relational issues rather than structural factors.

Organizational Rules/Practices

Formalized instructions about behavior or action within a given organization.

Structural Conflict

Conflict caused by misaligned rules or practices of an organization.