ISCOM 386 WEEK 5 Social Media Feedback Activity
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ISCOM 386 WEEK 5 Social Media Feedback Activity
ISCOM 386 WEEK 5 Social Media Feedback Activity
Complete the Social Media Feedback Activity Worksheet.
Click the Assignment Files tab to submit your assignment.
Complete each section below. Be sure to cite your sources when necessary (including all uses of the textbook).
Establishment Feedback
Research a review-based social media site such as TripAdvisor®, Yelp®, UrbanSpoon®, Bookings.com®, Hotels.com®, or something similar. Pick a local service establishment and review the feedback. Provide a 3 to 5 sentence summary below.
Service Improvement
Identify 3 to 5 major areas of improvement. Discuss in 3 to 5 sentences per topic how you would use the feedback from social media to improve service within the establishment.
Area of Improvement
Social Media Feedback
Suggestion/s to Improve Service
ISCOM 386 WEEK 5 Social Media Feedback Activity
ISCOM 386 WEEK 5 Social Media Feedback Activity
Complete the Social Media Feedback Activity Worksheet.
Click the Assignment Files tab to submit your assignment.
Complete each section below. Be sure to cite your sources when necessary (including all uses of the textbook).
Establishment Feedback
Research a review-based social media site such as TripAdvisor®, Yelp®, UrbanSpoon®, Bookings.com®, Hotels.com®, or something similar. Pick a local service establishment and review the feedback. Provide a 3 to 5 sentence summary below.
Service Improvement
Identify 3 to 5 major areas of improvement. Discuss in 3 to 5 sentences per topic how you would use the feedback from social media to improve service within the establishment.
Area of Improvement
Social Media Feedback
Suggestion/s to Improve Service
ISCOM 386 WEEK 5 Social Media Feedback Activity