Click link for download: https://99papers.com/?rid=2511
Some examples of items you might wish to document could include any type of computer system that you directly or indirectly interact with, such as the following:
ATMs
Tollbooths
Self-serve checkouts
Automated soap dispensers
Your journal should meet the following requirements:
Title page
Four or more journal entries that include the following:Date
Title of entry
Description and thoughts on the interaction
A summary of 2–3 pages that discusses the following:Your overall experiences
Items you think could be improved
Things you would like to see more automated
How the systems could be improved
At least 3 references in an APA-formatted reference page. These references should be cited in your summary, and your book may be used as one of your references.