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Leadership

Author: Capella Healthcare

what's covered
In this lesson, you will learn about the importance of leadership in safety culture. Specifically, this lesson will cover:
  1. Leadership

1. Leadership

Leadership is essential to a safety culture.

  • The highest standards you expect of the staff are the least you would demonstrate yourself.
  • By ignoring low standards, you Indicate that low standards are adequate, and they become the norm.
  • Leadership is the communication of expected standards and actions by words, deeds, and silence.
  • Remember, actions speak louder than words. You have to walk the talk to build and sustain a safety culture.
big idea
All the elements of the safety culture must be actively encouraged, recognized, and rewarded daily by managers to engage staff in safe behaviors to achieve a safety culture.

Authored by Cindy Ebner, MSN, RN, CPHRM, FASHRM


Support

If you are struggling with a concept or terminology in the course, you may contact RiskManagementSupport@capella.edu for assistance.

If you are having technical issues, please contact learningcoach@sophia.org.