4 Tutorials that teach Making Conflict Resolution Culturally Competent?
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Making Conflict Resolution Culturally Competent?

Making Conflict Resolution Culturally Competent?

Author: Craig Coletta

At the end of this tutorial, the learner will understand ways in which a conflict resolution process may need to be adapted to fit a cross-cultural conflict.

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  • Cultural Competency

    The ability to recognize when culture may be playing a part in a conflict or communication difficulty and the ability to raise the role of culture in a way that helps overcome the problem.

  • Communication Style

    The way in which a culture or individuals consider communication to be correct/most effective.

  • Worldview

    The way a person interprets and makes decisions about his or her environment (world), including beliefs or assumptions about what is considered right or normal.