Case studies are an important learning strategy in business classes. They provide an opportunity to look at events that have happened in business and industry over a number of years and examine situations that managers have had to deal with, such as changes in the competitive environment. Typically, the case study then charts a manager’s response, which may involve changing the business or corporate strategy.
You will be evaluating a case study in each unit of this course. The first case study you will look at is that of Cisco on page 57 in your textbook. Read the study several times—once to grasp the overall picture and then a few more times to understand the specific issues. Answer the two questions at the end of the study (p. 58). Support your answers with a minimum of one additional source per question that is no more than five years old. Your answer to each question should be approximately 400 words using APA format.