+
MGMT 591 Week 8 Final Exam New

MGMT 591 Week 8 Final Exam New

Rating:
Rating
(0)
Author: Christine Farr
Description:

http://www.devrygenius.com/product/mgmt-591-week-8-final-exam-new

1.(TCOs A and B) Please identify and briefly explaintwoof the five dimensions of national culture.(Points : 10)
2.(TCO D) Referring to the team decision-making process, define consensus and unanimity, and explain the difference between the two.(Points : 10)
3. (TCO E and F) Identify four of the barriers to effective communication and give an example of each.(Points : 10)
4. (TCO G) Differentiate between trait theories of leadership and behavioral theories of leadership. Describe each and give an example of each type of leadership.(Points : 10)
5. (TCOs E and F) Workplace deviance is costly to both organizations and employees. Victims of workplace deviance suffer from stress-related conditions, decreased productivity and low morale and are more likely to leave the organization. How can norms be used to reduce deviant workplace behavior?(Points : 10)
1.(TCO B) Faxco Incorporated is a business with 500 employees. The CEO of the company has recently learned, based on employee surveys, that the employees are not very happy with the company. In fact, the CEO is starting to believe that this may be the reason why Faxco is experiencing slower sales and a recent budget crisis that threatens to shut down the company in 3 years if it is not fixed.

You are a consultant and the CEO has asked you to visit the company for a week and analyze what might be going wrong. Here are your notes from the week.
(1) Attended Manager 1's staff meeting. He has 200 employees working under him. Manager 1 talked about the recent budget problems that Faxco is having. He said, "It's not like we didn't know this was coming. The company makes a junky product compared to our competitors, and half the time, I think the manufacturing department is cutting corners." Manager 1 was overheard telling an employee, "I don't blame anyone if they are looking for work elsewhere."

(2) You overheard three employees talking after Manager 1's staff meeting. Employees are upset about the idea that the manufacturing department might be cutting corners and creating junky products. The company advertises its products as having the finest quality and durability.

(3) You attended Manager 2's staff meeting. He runs the tech department and has 20 employees. He was very upset with the marketing department. He stated, "Someone over in marketing reported to the CEO that a computer technician from this department was rude to them. I did not even ask who it was that was supposedly being rude. I know we're all techies in this department together and we don't behave that way." He also read an e-mail from a customer who said that someone from the tech department was rude. His response was, "All these customers do is complain. It's us versus them apparently, so we have to watch out."
In light of what you learned in MGMT591 about diversity, job satisfaction, and attitudes, please write up a neatly-organized analysis for the CEO.(Points : 45)


(more)
See More
Try a College Course Free

Sophia’s self-paced online courses are a great way to save time and money as you earn credits eligible for transfer to over 2,000 colleges and universities.*

Begin Free Trial
No credit card required

25 Sophia partners guarantee credit transfer.

221 Institutions have accepted or given pre-approval for credit transfer.

* The American Council on Education's College Credit Recommendation Service (ACE Credit®) has evaluated and recommended college credit for 20 of Sophia’s online courses. More than 2,000 colleges and universities consider ACE CREDIT recommendations in determining the applicability to their course and degree programs.

Tutorial