4 Tutorials that teach Needs Within the Process: The Parties must Own it
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Needs Within the Process: The Parties must Own it

Needs Within the Process: The Parties must Own it

Author: Craig Coletta

At the end of this tutorial, the learner will understand that much of the effectiveness of a conflict resolution process depends on the parties' feeling ownership and joint control of the process, and will be able to use techniques to build this feeling.

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Terms to Know

In conflict resolution processes: a sense that parties have substantial control over their participation and design or implementation of a process and any potential solutions.

Process Check

A technique used by mediators to be certain that parties are comfortable with and feel well-served by the mediation process; asking parties for feelings about, input on, and suggestions to address their comfort level with a mediation process.