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4 Tutorials that teach Overview of 5 Conflict Styles
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Overview of 5 Conflict Styles

Overview of 5 Conflict Styles

Author: Craig Coletta
Description:

At the end of this lesson, the learner will understand the Thomas-Kilmann Conflict Assessment and the five conflict styles it presents

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Tutorial
TERMS TO KNOW
  • Preferred Conflict Style

    The conflict style an individual most often or habitually uses.

  • Thomas-Kilmann Conflict Styles Assessment

    One of the most commonly used assessment tools to determine a person’s preferred conflict style.

  • Assertiveness

    Behavior in which a person confidently makes a statement without need of proof, affirming his/her rights without attacking another’s.

  • Cooperativeness

    Behavior in which two parties work in concert to achieve their mutual and respective individual goals.

  • Accommodating

    A conflict resolution style in which one party helps to meet another’s needs at the expense of his/her own.

  • Avoiding

    A conflict resolution style in which a party does not make any attempt to address or resolve the conflict.

  • Competing

    A conflict resolution style in which one party seeks to meet his/her own needs at the expense of another party’s needs (sometimes also referred to as forcing).

  • Compromising

    A conflict resolution style in which parties agree to sacrifice some of their needs in exchange for having others met.

  • Collaborating

    A conflict resolution style in which parties work jointly to try to meet all of each other’s needs (sometimes also referred to as problem solving).