Hi, Julie Tietz, and welcome to Conflict Resolution-- Putting the Pieces Together. Today, we're going to talk about how we can help parties in conflict, prioritize and interlink their options for potential solutions.
Before we can get to helping them prioritize their options, we must help them first prioritize their interests. So here we have an interest list that we go down for Kevin and Jose, who are two roommates that are having some difficulties in their living situation.
And we've identified their interests, and we wrote them down. And each of them have labeled their interests from one being their top priority, and so forth.
So once we've done that, we then can go to the option generating stage where the parties have come through with some brainstorming and threw out a bunch of different options. And once we have generated this options list, the parties then can move forward and prioritize which ones they find to be most important to them.
So here on the left, we have Kevin. And on the right, we have Jose. And so they've gone through each of these and labeled which ones that they find to be important. And so we're not going to go through all them for the sake of this. But let's just look at the few here.
So we can see a pattern. Number 1 for both Kevin and Jose is to respect each other. That's the first key that we need to recognize, that we need to put that in the list because both of them agree on that. So that's great.
Then we can go through the other ones. We can see that even though the numbers may not necessarily match up like one and one here, but they are liking some of the same options. And so that's great. Those are good indications for us to then use that as our potential option solution list.
And there is a couple of different reasons or ways that maybe Kevin and Jose have decided to prioritize the list. It could be based upon, one, their interests, or, two, whether or not they have the time to work on that, or any number of reasons. It really depends upon the context of the situation and the parties.
So here, let's move on and see what some interlinking of these options might look like for Kevin and Jose. So like I said before, we know that their top priority is respect. And so something like this may be an option.
Kevin and Jose both agree that respect in the house is important and a top priority. We know that they weren't fully on the same page with the quiet hours, but neither of them were opposed to it.
So here's what we came up with. There will be quiet hours Sunday through Thursday from 11:00 PM to 6:00 AM. And on the weekends was the test here. But this is what we found out to be OK with both of the parties.
There will be no quiet hours on the weekend, except when Kevin works. When Kevin works on the weekend, the quiet hours will be Friday and Saturday 1:00 AM to 9:00 AM. So here, Kevin gets his rest and quiet hours on the weekends that he works, which is really important to him. And Jose then has freedom on the other weekends, which was also important to him. So we're able to interlink both of those options here at this point.
And when we write out these options, we want to show as much collaboration as we can, like we did here on this first point-- Kevin and Jose both agree. That is a really good example on how we can show a collaborative relationship between the parties. And we're going to want to do that as we continue to interlink more and prioritize more options.
So now that we've gone over our prioritizing and interlinking options, let's go over our key points. We can prioritize interlink options for parties after they have determined their feasibility, so making sure that they actually can follow through with the options and their preference as determined, so deciding whether or not they actually like the options. So those are important things to do before we can prioritize the options.
And when we are prioritizing and interlinking the options, we are allowing the opportunity for the parties to confirm their interests. So as they're going through the options, to make sure that their interests or their underlying needs are really being met here. And if they find that they aren't fitting, then we need to go back a step and really look at the interest and ask some more questions. But if everything looks great, then we can move forward.
And parties prioritize their options in a variety of ways. It really depends upon the people and the context of the situation. There's no right or wrong way to prioritize options. That's one thing that you need to remember about that.
Well, that's all we have for you today. Here's a look at your key terms. Feel free to pause and look that over.
Thank you so much for taking the time out to view this tutorial. I really hope that you've learned something. And I can't wait to catch you again next time.