Roo Casino - how respected?
Very seriously, because the provider has three valid gambling licenses: a Malta Gambling Authority license, a UK Gambling Commission license, and a Swedish regulator license.
All of these regulatory bodies have a reputation for issuing a license only after very strict conditions and continuing to monitor. Of course, it is checked that all games are fair and only work with verified, uncontrolled random number generators. That's why game makers are also checked and must be licensed. In addition, data protection is a very important issue: roocasino is website is also encrypted in the most modern way. As for the money, everything must be right: anti-money laundering rules must be followed, players must be verified, money must be kept in a separate escrow account, etc.
As you can see, these regulators are no joke, and an online casino like Roo Casino, which can show three different licenses, creates trust and seriousness that players can rely on.
How reputable is Roo Casino?
Like many other reputable online casinos of our time, Roo Casino also has a prestigious license from the Malta Gambling Authority. There is also a UK license for British players.
Roo Casino, responsible for everything here, has already obtained two valid licenses from the most important regulatory bodies in Europe: the Malta Gambling Authority and the UK Gambling Commission. Getting a license from these bodies requires more than just a pretty application and some paperwork: gambling companies go through their tests and have to adhere to the strictest rules before they get one of the coveted licenses.
For us German-speaking players, the Malta Gambling Authority license is relevant, and it's encouraging to know that this body enjoys an excellent international reputation. By using the MGA as our support, we can be assured that Roo Casino meets the highest standards in terms of security, data protection, player protection and overall integrity.
How long does it take to withdraw funds from Roo Casino?
Unfortunately, payouts at Roo Casino are not very fast because there is a 48-hour wait after a payout request, then it can take another 48 hours to process, after which the payment service provider has to process the actual transaction.
As always, it depends on the payment method: a transfer can take up to seven business days, and electronic wallets such as PayPal and Skrill usually receive the money within 24 hours.
However, it is also true that other providers handle payouts faster. However, you can't blame Roo Casino for doing it all carelessly. Every payout is checked, and security standards are very high. So there is absolutely nothing to worry about, as the money is always in safe hands. You just need to be patient.
Roo Casino has also done a solid job in terms of the choice of payment methods, because there are a significant number of providers that you can use as a player. The following deposit and withdrawal methods are available to Roo Casinoplayers: Visa and Mastercard, bank transfer, Sofort Überweisung, Trustly, Skrill, Neteller, EcoPayz, Paypal, GiroPay, Interac wire transfer, EasyEFT, Euteller, Zimpler, EPS, Bank Transfer, PaysafeCard and Instadebit. We especially like PayPal, because this e-wallet payment service provider is still one of the favorites for players in German-speaking countries.
The speed of payment processing is also important for players, but here Roo Casino can only have a limited impact, as it often simply depends on the payment service provider.
Does Roo Casino have customer service?
Yes, Roo Casino has German-speaking customer service staff. Sometimes you don't get a message right away, and then you get forwarded.
As a new customer at an online casino, it's inevitable: once you have a problem or question, what's next? Get to know Roo Casino's support team, which is available daily from 6 a.m. to 11 p.m. in chat. Here we have met a team that clearly strives to earn a reputation as the most responsive, helpful and friendly employees in the business.
We speak the following languages: German, English, Norwegian, Finnish and Spanish, and of course you can just write an e-mail in the time window in which the chat room is closed, and soon you will get a reply this way. . You can also just call, because Roo Casino Has its own telephone hotline. We enjoyed our interaction with the Roo Casinostaff, who were very practical, quick and helpful.