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4 Tutorials that teach Separating People and Problems
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Separating People and Problems

Separating People and Problems

Author: Julie Tietz

At the end of this tutorial, the learner will understand that focusing on situations and actions rather than the nature/identity of the parties is fundamental to conflict resolution and will be able to use specific strategies to separate actions from actors in a conflict.

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Terms to Know

Attributing a negative experience to another's actions or inactions.

People vs. Problems

A conflict resolution perspective that focuses parties' attention on tangible actions and conditions within a conflict rather than perceived innate qualities of the parties.