The World Health Organization proposed these solutions for improving patient engagement and safety in primary care. Research suggests that interventions to engage patients in their healthcare journey fall into three broad categories: educating patients and health care providers about safer healthcare; obtaining retrospective or real-time feedback; and engaging in system or service improvements.
Solutions | Description |
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Educating healthcare providers about patient engagement |
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Supporting patients' active involvement |
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Increasing patient involvement |
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Recognizing the importance of communities |
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Providing and enabling a supportive environment |
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Authored by Cindy Ebner, MSN, RN, CPHRM, FASHRM
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