The American Academy of Ambulatory Care Nursing (AAACN) established standards to which telehealth nurses are accountable. The standards are divided into the domains of Clinical Practice and Professional Performance. Each standard has a set of competencies required to meet the standard.
Standards for Clinical Practice | ||
No. | Standard | Description |
---|---|---|
1 | Assessment | The RN practicing telehealth nursing (TN) is solely responsible for the systematic collection and interpretation of data relating to the health needs and concerns of a patient, family, and/or caregiver. |
2 | Nursing Diagnosis | Telehealth RNs (TRNs) analyze the assessment data to determine the nursing diagnostic statements for health promotion, health maintenance, or health-related problems or issues. |
3 | Outcomes Identification | TRNs identify desired outcomes in an individualized plan of care to the patient, group or population. |
4 | Planning | The RN practicing in a telehealth setting develops a plan that identifies strategies and alternatives to attain expected outcomes in individuals and/or populations. |
5 | Implementation | The RN practicing in the telehealth setting identifies with the patient how to implement the plan of care. |
5a | Care Coordination/Transition Management | TRNs in the care coordination and transition management (CCTM) role coordinate delivery of care within the practice setting and across healthcare settings. |
5b | Health Teaching and Health Promotion | The RN practicing in a telehealth setting employs educational strategies that promote individual, community, and population health and safety. |
5c | Consultation | TRNs provide consultation in developing interprofessional plans of care, enhancing the ability of other professionals, and effecting change. |
6 | Evaluation | TRNs practicing in the telehealth setting evaluate progress toward attainment of stated outcomes. |
Standards of Nursing Organizational and Professional Performance | ||
7 | Ethics | TRNs practicing in the telehealth environment incorporate professional codes of ethics with compassion and respect for the inherent dignity, worth, and unique attributes of every person. |
8 | Professional Development | TRNs practicing in the telehealth setting continually attain and update knowledge and competency that reflect current telehealth nursing practice. |
9 | Research and Evidence-Based Practice (EBP) | TRNs practicing in the telehealth setting actively participate in EBP initiatives and research activities to advance TN and improve patient outcomes. |
10 | Performance Improvement | TRNs practicing in TN enhance the quality, efficiency, and effectiveness of clinical and professional nursing practice within their clinical settings and organizations. |
11 | Communication | TRNs practicing in the telehealth setting communicate effectively using a variety of formats, tools, and technologies to build professional relationships and to deliver care across the continuum. |
12 | Leadership | TRNs practicing in the telehealth setting demonstrate leadership behaviors in practice settings, across the profession, and in the community. |
13 | Collaboration | TRNs practicing in the telehealth setting collaborate with patients, family members, caregivers, and other health professionals in the conduct of nursing practice. |
14 | Professional and Practice Evaluation | TRNs practicing in the telehealth roles and/or settings evaluate their own and others’ nursing practice in relation to professional practice standards and guidelines, patient outcomes, organizational policies and procedures, and relevant governmental regulations and statutes. |
15 | Resource Utilization | TRNs practicing in the telehealth setting utilize appropriate resources to plan, provide, and sustain EBP nursing services that are safe, effective, and fiscally responsible. |
16 | Environment | TRNs practicing in the telehealth setting actively engage in initiatives that create and maintain an environment of care that is safe and hazard-free. |
Based on the AAACN Scope and Standards for Professional Telehealth Nursing - 6th Edition 2018 |
In addition to the AAACN Scope and Standards of Practice for Professional Telehealth Nursing, the American Nurses Association (ANA) has 13 principles of connected health that the nurse must follow (ANA, 2019).
If you are struggling with a concept or terminology in the course, you may contact TelehealthSupport@capella.edu for assistance.
If you are having technical issues, please contact learningcoach@sophia.org.