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Step #11: READ - Need to Know: DNC Removal Fields

Step #11: READ - Need to Know: DNC Removal Fields

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Author: TERESA URANGA
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Tutorial

DNC Removal Fields


DNC Removal Requested Checkbox
This will be automatically checked after the Admissions Advisor enters the appropriate information in the DNC Removal Notes field AND clicks on the “Remove from DNC” button

 DNC Removal Notes
The Admissions Advisor is required to enter the appropriate DNC information following the DNC Reinstatement Policy and for CCS to process the request.

The system will display the error message “Please enter DNC Remove Note” if the user clicks on the “Remove from DNC” button without entering information in this field.